Tenant FAQs
Answers to your frequently asked questions
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Can you reserve a property before applying?
Rentals are offered on a first-come, first-approved basis—so if you’re interested, we suggest applying promptly to increase your chances. -
Will I get my security deposit back?
Security deposits are typically refunded at the end of your lease, provided the property is returned in good condition, minus normal wear and tear. Any unpaid rent, damage, or cleaning costs may be deducted from the total. -
How do I apply for a property I'm interested in?
It’s easy to get started! Applications are usually submitted online and must include all required documents, such as income verification and a valid ID, along with the application fee. -
What steps should I take if I want to get a pet?
Always review your lease and reach out to our office first. Some properties welcome pets with an approved agreement, pet deposit, or additional monthly fee, while others may have specific restrictions. -
Who handles maintenance and repair costs?
We manage standard maintenance and repair issues at no cost to you. However, if a problem results from tenant misuse or neglect, you may be responsible for the associated repair costs. Please report any issues as soon as they arise through our maintenance portal.